Privacy Policy

Effective Date: October 27, 2025

This Privacy Policy explains how ACES Roofing SWFL (“we,” “us,” or “our”) collects, uses, and shares information about visitors to aces-swfl.com (the “Site”). By using the Site, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

• Information you provide: name, phone number, email address, service address, and message details when you submit a contact form, request an estimate, or call us.
• Transactional information: project details, proposals, invoices, payments (processed by third-party providers; we do not store full payment card numbers).
• Usage and device information: IP address, browser type, device identifiers, pages visited, referral pages, and time/date stamps collected through cookies and similar technologies.
• Location information: approximate location derived from your IP address to help route service requests in Southwest Florida.
• Photos and project media: images you provide or that we capture (with permission) to assess or showcase projects.

How We Use Information

• Provide, operate, and improve the Site and our roofing, gutter, soffit, fascia, and related services.
• Respond to inquiries, schedule appointments, and deliver quotes.
• Send service updates, maintenance reminders, and administrative messages.
• Personalize content and measure Site performance and marketing effectiveness.
• Detect, prevent, and address technical or security issues and comply with legal obligations.

Cookies and Similar Technologies

We use cookies, pixels, and local storage to remember your preferences and analyze Site traffic. You can adjust your browser settings to block or delete cookies, but some features may not function properly.

Analytics and Advertising

We may use analytics tools (such as Google Analytics) to understand how visitors use the Site and, where applicable, advertising partners to show relevant ads. These providers may use cookies and similar technologies to collect information about your interactions with the Site and other websites.

• Learn about Google’s data practices and controls at policies.google.com/technologies/partner-sites.
• You can opt out of Google Analytics by installing the browser add-on at tools.google.com/dlpage/gaoptout.

How We Share Information

• Service providers: vendors that help us operate the Site, process payments, schedule jobs, deliver materials, or perform services.
• Business purposes: professional advisors, insurers, and compliance partners as needed.
• Legal reasons: to comply with laws, enforce our agreements, protect our rights, or respond to lawful requests.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

Data Retention

We keep information for as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and our business needs.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• Cookies: control cookies via your browser settings.
• Marketing communications: you can opt out of promotional emails by following the unsubscribe link in the message.
• Access and updates: you may request access to, correction of, or deletion of your personal information, subject to legal exceptions.

Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Do Not Track

Your browser may send a “Do Not Track” signal. Because there is no common industry standard for DNT, we do not respond to these signals at this time.

State-Specific Notices

If you are a resident of a state with specific privacy rights (for example, California or Virginia), you may have the right to request access to or deletion of certain personal information, or to opt out of certain data practices. To exercise these rights, please contact us using the information below. We will verify requests as required by law.

Third-Party Links

The Site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Effective Date.” Your continued use of the Site after any changes indicates your acceptance of the updated Policy.

Contact Us

If you have questions or requests about this Privacy Policy or our data practices, please contact us through the contact form or phone number provided on aces-swfl.com.